That means front-line supervisors, middle managers, rank-and-file workers and clients. He said businesses also have to consider the additional expenses involved in providing new equipment and training. Employee Buy-In It's important to take the time to explain to front-line supervisors and employees why the company is introducing new safety programs, Fine said. Said Compher: "The workforce has changed over the last 20 years, and we've spent more time educating employees about safety and giving them more of a role in safety procedures." Compher recalled rolling out new policies when electrical workers were no longer allowed to free-climb poles. "The linemen felt like we were taking their skill away," he said. "They spent many years learning how to free-climb, and we had to explain that it's not about skill." Rather, it's about safety. When employees don't follow a policy, employers need to investigate and figure out what went wrong, he said. "Is there a culture within that workgroup we need to address?" he asked. "Most of the time, it's not the employee's total disregard." Employers sometimes hesitate to discipline employees for failing to follow a safety policy, Fine said. Disciplinary actions will end up in a worker's personnel file, which may not be ideal. However, if workers aren't disciplined, there may be no documentation to show OSHA during an investigation, he noted.
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